Last updated: October 17, 2026
VAN 152 in VALORANT means the device is restricted by a hardware ID (HWID) ban. Riot's official VAN 152 explanation distinguishes this restriction from a connection problem or an incorrectly installed copy of Vanguard.
The useful next step is to understand the notice and ask Riot about the restriction. This guide explains duration guidance, account-versus-device restrictions and what to include in a review request.
What Does VAN 152 Mean?
The code identifies a device restriction. It is not a diagnosis of a broken router, missing game file or unsupported graphics card. Even if the surrounding message mentions a connection error, read the specific code before following generic troubleshooting advice.
For background on the anti-cheat platform, see our Riot Vanguard guide. For the broader distinction between restrictions, read what an HWID ban means.
How Long Does a VAN 152 Ban Last?
Riot's Korean VALORANT HWID support article, dated April 18, 2025, describes VAN 152 hardware bans as typically lasting about four months. That wording is a general duration estimate, not confirmation of your own end date.
The English VAN 152 page checked for this guide does not provide a universal countdown. Ask Riot Support to confirm the remaining duration for your case. Do not calculate a guaranteed expiry by adding exactly 120 days to the first day you personally saw the message: that may not establish when the restriction began, and calendar months are not always 30 days.
Hardware Ban vs Account Ban
Riot distinguishes hardware restrictions from normal account bans. Its HWID ban guidance also warns that using another account on a restricted computer can expose that account to penalties.
Ask support about the device restriction and the account status separately. Do not assume that confirmation about one automatically answers the other, or use a friend's account to test the computer.
Will Reinstalling Vanguard Fix VAN 152?
No. Riot explicitly says reinstalling Vanguard or the game, changing the connection, and restarting the PC will not remove this restriction. Those actions should not be presented as a VAN 152 fix.
If your actual message shows a different code, use documentation for that code. A guide for a security-configuration error answers a different question from a hardware-ban notice.
How to Request a Review From Riot
Riot's HWID guidance allows affected players to request re-evaluation, but removal is not guaranteed. Submit the request through Riot Player Support. Riot determines the outcome.
For a clear request, we suggest gathering:
- Your Riot ID and the affected game.
- A screenshot showing the complete error message.
- The date and approximate time you first encountered it.
- A short factual timeline, including relevant recent PC purchases or changes.
- Any existing case reference and the questions that remain unanswered.
Keep passwords and two-factor authentication codes out of the message. Explain what you know directly, and label assumptions as assumptions. If support requests diagnostic information, follow its instructions through the official ticket.
VAN 152 Support Message Template
Adapt the following text to your situation. It is a suggested format, not a required Riot form or a promise of a successful appeal.
Hello Riot Support,
I receive VAN 152 when attempting to launch VALORANT. My Riot ID is [name#tag], and I first saw the error on [date and time]. I have attached the complete message.
Please confirm the scope of the hardware restriction, its remaining duration, and whether my account has a separate penalty. I would also like to request a review because [brief factual explanation].
Relevant context: [purchase date, recent changes or previous case number, if applicable]. Please let me know what additional information you need.
What If This Is a Used or Shared PC?
Describe that circumstance in the ticket rather than assuming it proves the cause. For a recent purchase, keep the receipt and purchase date available. For a shared computer, explain who uses it without guessing what another person did.
Riot advises against signing in with any account on a computer suspected of having an HWID ban. Ask support to review your circumstances before further login experiments.
Frequently Asked Questions
Is VAN 152 a permanent account ban?
The code identifies a hardware restriction. Ask Riot separately about any penalty attached to your account.
Can Divine Digital remove a Riot penalty?
Divine Digital does not control Riot's enforcement decisions. Send review requests and questions about expiry to Riot Support.
What if I only have a third-party product problem?
For delivery, license or product-maintenance questions, use our VALORANT product status and troubleshooting guide. Keep those support requests separate from a Riot enforcement appeal.
Browse all Divine Digital guides for related Windows and PC gaming explanations.